Job description Personal Lines Team Member
- Manage Client Booking handling Renewals, New Business, MTA’s, and Queries in relation to Personal lines products including Motor, Household, Legal Expenses and Travel.
- Ensure premium collection is in line with Dolmen guideline
Key Duties/Responsibilities
- Secure Renewal retention for all classes of business as per guidelines
- Sell products to new customers
- Cross sell/Up sell products to Client Book as appropriate
- Demonstrate Excellent Customer Service
- Operate Relay system proficiently
- Manage Aged Debt and deal with Account queries efficiently
- Effectively communicate with Clients and Product Providers to foster relationships
- Adhere to all Company procedures and Central Bank Regulations e.g. Cash handling, Cancellation/Lapses, Premium Rebates, Complaints etc
- Complete all general office duties e.g. Scanning, Filing etc
- Adhere to all Company procedures and Central Bank Regulations e.g. Cash handling, Cancellation/Lapses, Premium Rebates, Complaints etc
- Any other duties that may be allocated to you from time to time.
- Please note that your Job Description may be updated from time to time depending on developments in the business and your own development and career plans which may be agreed with the company.
Qualifications
CIP/APA Personal/Commercial or Grandfathered
Job Types: Full-time, Permanent
Salary: From €35,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: In person
