Who are you?
You find welcoming people, solving problems, staying cool calm and collected and generally conversing with people a breeze! This role requires just that, from the first greeting to the, 'hope to see you again soon' departure, you understand hospitality and above all, how to make people happy.
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What's the role?
- Answering phones and managing online and phone reservations
- Perform all check-in and check-out tasks
- Welcome guests upon their arrival and assign rooms
- Liaise with our housekeeping staff to ensure cleaning of arrival rooms and stayovers
- Be knowledgeable of and able to upsell additional facilities and services
- Maintain updated records of bookings and payments
- Being a great communicator
- Living the ACI mission and values every day, being a role model for others
What's in it for you?
- Generous discount across all ACI sites on both food and drink
- Great share of tips and tronc
- Staff meals on shift
- Cycle scheme - Money off a bike
- ‘Live your life’, charity day off each year
- Wine at cost
Anglian Country Inns
Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!
If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today
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